- Location
- Reigate, Surrey
- Main postcode district
- RH2
- Nearby (straight line)
- Redhill (2 miles), Horley (5 miles) and Dorking (6 miles)
- Survey and quote
- Free, with a fixed written quote
A retractable dock shelter is a fabric shelter fixed to the building around a loading bay door, with flexible top and side curtains carried on a sprung or pantograph steel frame. When a trailer reverses in, the frame retracts and the curtains drape against the trailer's sides and roof, closing most of the gap while leaving the full width of the trailer opening clear for loading.
Why do sites in Reigate choose this?
For a dock in Reigate where wide pallets need the full trailer opening, a shelter keeps that width clear while still closing the gaps. Docks facing open ground in Reigate can catch rain driven sideways into the bay, which a well-fitted retractable shelter helps keep out.
Industrial landlords in Reigate refreshing a multi-let estate can fit shelters that suit a range of future tenants and the trailers they may use.
Your loading bay stays our responsibility from the survey to the handover. In Reigate, the survey and written quote are free, and the quoted price is fixed for the agreed scope. Installation is carried out by specialist engineers working under our management, at times planned with you to protect your loading schedule. Out-of-hours work is available by arrangement. We finish by testing the equipment and handing over its documentation.
How is a retractable dock shelter installed?
A retractable shelter is fixed to the outside face of the building around the dock door, working from powered access equipment in the yard. A single shelter usually takes a few hours to a day, depending on its size and the wall it fixes to.
- The wall is checked for fixing points; on cladding, a steel subframe or spreader plates are often needed.
- The frame is fixed and set level, centred on the door and leveller.
- Top and side curtains are hung and trimmed to meet the trailers you receive.
- Bumpers are checked, since they set how far the trailer pushes into the shelter.
- The shelter is tested with a trailer reversing in where possible.
You will need to keep the yard area in front of the bay clear for access equipment and take the bay out of use during fitting. No power supply is needed, and neighbouring bays can keep working while each shelter goes up.
What regulations and permissions apply to a dock shelter?
A dock shelter is work equipment, so it must be suitable and kept in a safe condition, and on some projects planning, building control or landlord consent also needs checking. What applies depends on the nation and the scope of work.
- Equipment duties: PUWER 1998 in Great Britain, and PUWER (Northern Ireland) 1999, require shelters, like other dock equipment, to be suitable, maintained and inspected where deterioration could lead to danger. A damaged frame or loose curtain can strike a driver or vehicle.
- Regulator: HSE in Great Britain and HSENI in Northern Ireland.
- Planning: external structures such as loading houses, canopies or new dock approaches can need planning permission. If a shelter is part of wider external works, we check this at survey.
- Building control: forming a new opening for a door and shelter may need Building Regulations approval in England and Wales, a building warrant in Scotland or building control approval in Northern Ireland.
- Your lease: landlords often require consent for fixings to the building.
The same published guide range applies across England; access, out-of-hours working and site conditions are confirmed at the free survey.
What do we check at the survey?
- How often each door cycles during a typical shift
- Working hours, shift patterns and windows for out-of-hours work
- Bumper position and wear or damage on the dock face
- Drainage on recessed or sloping dock approaches
- Wheel guide positions and yard markings for reversing vehicles
- Condition of any existing leveller pit, kerb angles and pit drainage
Options to discuss
Rigid frame with long curtains
A fixed frame carrying long flexible curtains, useful where the trailer only needs to touch the curtains and the frame can stay clear of impact.
Sprung-frame shelter
Side frames on springs that fold back when a trailer pushes in and recover when it leaves, a robust choice for busy docks and mixed fleets.
Which rules apply in England?
Workplace safety in England is regulated by HSE. For a loading bay in Reigate, that means doors meeting regulation 18 of the Workplace (Health, Safety and Welfare) Regulations 1992, equipment maintained under PUWER and suitable safeguards against vehicles driving away too early. We check what applies at survey and design the bay accordingly.
Questions about retractable dock shelters in Reigate
What details do you need from us to quote for retractable dock shelters?
To get started, send the site address in Reigate, the number of bays or openings, approximate sizes, and photos of the dock from inside and outside. Tell us what vehicles you load, what goods you handle and any temperature requirements. Drawings help on new builds. We then arrange the free survey and confirm the details before the written quote is issued.
Is the site survey in Reigate free?
Yes. For new installations, replacements, upgrades, conversions and complete bays, the site survey and written quote are free and come with no obligation. The survey lets us measure the openings, check the dock and structure, and understand how the bay is used, so the quote reflects your site. Repair and servicing visits are different: they are chargeable, with the price agreed before anyone attends.
Do you cover Reigate for retractable dock shelters?
Yes. We take on retractable dock shelters for businesses in Reigate and across Surrey. We survey the site, provide a fixed written quote and manage the installation, with specialist installation engineers working under our management. Visits are arranged in advance at a time that suits your operation, and the same single contact stays with the job through to handover.
How do drivers know where to stop?
Bumpers set the stopping point, and many sites add dock lights, wheel guides and guide stripes on the shelter curtains to help drivers line up and reverse squarely. Traffic lights at the bay tell drivers when it is safe to reverse in and when they may leave.
Can I replace just the curtains on an old shelter?
Yes, if the frame and fixings are sound, new top and side curtains can be fitted to an existing shelter, which is often the most economical way to restore it. The frame and springs are checked first, because new curtains on a failing frame will not last. This is handled as a repair, with the visit price agreed beforehand.
Retractable dock shelters near Reigate
Distances are measured from Reigate. Nearby towns we cover include Redhill (2 miles), Horley (5 miles) and Dorking (6 miles), and other towns in the area are covered too.
Other loading bay services in Reigate
Full guide to retractable dock shelters · Everything we do in Reigate
Speak to us about your Reigate loading bay. We will ask the right questions, then set out the next step clearly.