- Location
- Exeter, Devon
- Main postcode district
- EX2
- Nearby (straight line)
- Exmouth (9 miles), Tiverton (12 miles) and Newton Abbot (14 miles)
- Survey and quote
- Free, with a fixed written quote
A cold store dock door is an insulated loading bay door built for chilled or frozen buildings, usually a sectional door with thick insulated panels or a high-speed door with an insulated curtain. It differs from a standard dock door in its thermal breaks, extra seals and, on freezer docks, heating in the frame or seals so that ice cannot lock the door shut or tear the seals.
What matters for cold store dock doors in Exeter?
A chilled distribution centre in Exeter opens its dock doors many times a shift, so the door specification matters far more than at an ambient bay. For a packhouse in Exeter handling fresh produce, a well-sealed chilled dock door helps keep warm air out of the store once produce has been cooled.
Converting an ambient unit in Exeter to chilled storage usually means replacing standard dock doors with insulated ones and sealing around the trailers.
Your loading bay stays our responsibility from the survey to the handover. In Exeter, the survey and written quote are free, and the quoted price is fixed for the agreed scope. Installation is carried out by specialist engineers working under our management, at times planned with you to protect your loading schedule. Out-of-hours work is available by arrangement. We finish by testing the equipment and handing over its documentation.
How can a cold store door be replaced without losing temperature?
A cold store door can be replaced with very little temperature loss if the work is planned around the store, with the opening screened and the fitting done in one continuous visit.
On a live cold store we usually:
- schedule the work for the quietest period, often overnight or at a weekend,
- fit a temporary insulated screen or strip curtain while the opening is exposed,
- remove ice from the old frame and threshold before fixing the new door,
- pre-assemble as much as possible so the opening is exposed for the shortest time.
From your side we need product moved back from the opening, any site permits for working in cold areas, and power for the operator and frame heaters. Heated frames typically need their own supply, which we set out in the quote. Our cold store loading bays guide covers planning the work in more depth.
How should a door be specified for a chilled dock compared with a freezer dock?
A chilled dock needs a well-insulated, well-sealed door, while a freezer dock also needs heating to stop ice forming in the frame and seals. The temperature difference across the door drives most specification choices.
- Chilled docks: an insulated sectional door at the thicker end of the common 40 to 80 mm panel range, good perimeter seals and a shelter or seal outside usually do the job.
- Freezer docks: thick panels, thermal breaks in the panel joints, heated side frames and a heated bottom seal, plus a fast operator to cut open time.
- Doors between zones: an insulated high-speed door often suits openings between a chilled marshalling area and a freezer, where traffic is constant.
- Vision panels: possible, but they reduce insulation and can mist, so many freezer docks leave them out.
A cold store door is only as good as the seal around the trailer, which is why we specify the door, shelter and leveller together.
The same published guide range applies across England; access, out-of-hours working and site conditions are confirmed at the free survey.
Survey checklist for your dock
- Control positions, isolators and any existing interlocks
- Wind exposure at the dock, which affects door and shelter choice
- Lighting inside trailers and at the dock face
- Dock height and the mix of trailers you load
- How drivers are prevented from pulling away too early
- Access for deliveries, cranes or lifting equipment during installation
Options to discuss
Insulated sectional cold store door
Thick insulated panels with thermal breaks and full perimeter seals, the usual choice for chilled and frozen external dock openings that also need to be secure overnight.
Heated frames and seals
Low-power heating in the side frames, bottom seal or threshold that keeps contact surfaces above freezing so the door does not ice up or tear its seals.
Which rules apply in England?
Sites in Exeter fall under the rules for England. Structural changes such as forming a new opening or a dock leveller pit may need Building Regulations approval, and external structures such as loading houses, canopies or new dock approaches can need planning permission from the local planning authority. We check what applies at survey and build any approvals into the plan.
Questions about cold store dock doors in Exeter
Is the site survey in Exeter free?
Yes. For new installations, replacements, upgrades, conversions and complete bays, the site survey and written quote are free and come with no obligation. The survey lets us measure the openings, check the dock and structure, and understand how the bay is used, so the quote reflects your site. Repair and servicing visits are different: they are chargeable, with the price agreed before anyone attends.
Can you work alongside our main contractor on a new build in Exeter?
Yes. For new warehouses and fit-outs, we can supply and install the dock package as part of a wider project, working to the main contractor's programme, site rules and permits. We will need drawings, dock levels and the programme, and we coordinate pit details, power supplies and door openings with the relevant trades before installation begins.
Is VAT included in your guide prices for cold store dock doors?
No. Our customers are businesses, so guide prices exclude VAT, which is added at the standard rate. The same guide range applies in Devon as everywhere else: for cold store dock doors, it is £4,800 to £9,500 per door, excluding VAT. It covers supply and fit for a typical installation. Your fixed written quote after the free survey shows the net price, the VAT and exactly what is included.
Do heated door frames use a lot of power?
Frame and seal heaters are low-power elements designed to keep surfaces just above freezing rather than to heat the dock. Many can be controlled by a thermostat so they only run when needed. We set out the supply required in the written quote so it can be planned before installation.
What happens to a cold store door in a power cut?
In a power cut the door stops where it is and the frame heating switches off, so it must be possible to operate the door by hand. Powered dock doors normally have a hand chain, crank or release for this. We show your team how to use it at handover so the store can be closed up quickly.
Cold store dock doors near Exeter
Sites close to Exeter get the same service, including those in Exmouth (9 miles), Tiverton (12 miles) and Newton Abbot (14 miles), with every job run the same way.
Other loading bay services in Exeter
Full guide to cold store dock doors · Everything we do in Exeter
Have photos of the door, leveller or shelter? Send them with your enquiry and we can give a clearer answer for your Exeter site.