- Location
- Truro, Cornwall
- Main postcode district
- TR1
- Nearby (straight line)
- Falmouth (8 miles), Redruth (8 miles) and Newquay (10 miles)
- Survey and quote
- Free, with a fixed written quote
A roller shutter loading bay door is a door made from interlocking horizontal slats, called laths, that coil around a barrel in a box above the opening. Because it rolls up into a compact space, a shutter needs little headroom and no ceiling tracks, which suits older units, low-headroom openings and buildings with cranes, pipes or racking close above the door.
Why do sites in Truro choose this?
If a manual shutter on a site in Truro is hard work to open several times a day, a new electric shutter or a retrofit motor may solve it. Unheated stores and trade counters in Truro can suit a single-skin steel shutter, giving a secure dock door at a lower cost than an insulated sectional door.
Timber yards and builders merchants in Truro handling long loads and heavy forklift traffic can benefit from strong steel shutters that tolerate knocks.
Your loading bay stays our responsibility from the survey to the handover. In Truro, the survey and written quote are free, and the quoted price is fixed for the agreed scope. Installation is carried out by specialist engineers working under our management, at times planned with you to protect your loading schedule. Out-of-hours work is available by arrangement. We finish by testing the equipment and handing over its documentation.
What safety and energy rules apply to roller shutters at a dock?
A dock roller shutter must be protected against falling, must not trap anyone if powered, and in a heated building may need insulated laths to meet energy rules.
- Falling back: the Workplace (Health, Safety and Welfare) Regulations 1992 in Great Britain, and the Northern Ireland regulations of 1993, require upward-opening doors to have a device that stops them falling back. On a shutter this is usually a safety brake or anti-fall device on the barrel.
- Trapping: powered shutters need suitable features to prevent trapping, typically a safety edge and photocells, and a way to open by hand, such as a chain override, where needed.
- Energy: in England, Approved Document L (2021) Volume 2 sets a limiting U-value of 1.3 W/m²K for vehicle access doors in new and replacement work. A single-skin steel shutter will not normally reach that figure. Wales, Scotland and Northern Ireland set their own rules, and we confirm the figure for your nation and project.
Our guide to energy rules for loading bay doors explains U-values in more detail.
How is a roller shutter fitted to an existing loading bay opening?
A roller shutter is fitted either behind the opening on the inside face or between the reveals, with guides fixed down each side and the barrel mounted on brackets above. Fitting usually takes a day or less per opening once the shutter is on site.
The work normally includes:
- Removing and disposing of the old door or shutter.
- Checking the lintel and reveals will take the fixings, and adding steel packers if not.
- Fixing the guides, brackets and barrel, then running the curtain onto the barrel.
- Fitting the motor, controls, safety edge and photocells on electric shutters.
- Setting limits, testing the safety brake and demonstrating the manual override.
You will need to clear the area inside the opening and take the bay out of use. An electric shutter also needs a suitable isolated power supply near the barrel, which we can include in the quote if one is not already there.
The same published guide range applies across England; access, out-of-hours working and site conditions are confirmed at the free survey.
Survey checklist for your dock
- Traffic routes for vehicles and separation of pedestrians
- Bumper position and wear or damage on the dock face
- Wall and steel structure for door, shelter and bumper fixings
- Access for deliveries, cranes or lifting equipment during installation
- Scope to convert ground-level doors into docks or add lift tables
- Escape routes and pedestrian doors close to the bay
Options to discuss
Aluminium shutter
Lighter laths that resist corrosion, suited to coastal sites, washdown areas and large openings where a lighter curtain puts less strain on the motor.
Electric operation with safety devices
An external or tubular motor with push-button controls, safety edge, photocells and a hand-chain override for use during a power cut.
Regulations and approvals in England
In England, Approved Document L (2021) sets a limiting U-value of 1.3 W/m²K for vehicle access and similar large doors in new and replacement work. That shapes door specification for sites in Truro, so we confirm the requirement for your project and check what applies at survey before recommending a door.
Questions about roller shutter loading bay doors in Truro
Is VAT included in your guide prices for roller shutter loading bay doors?
No. Our customers are businesses, so guide prices exclude VAT, which is added at the standard rate. The same guide range applies in Cornwall as everywhere else: for roller shutter loading bay doors, it is £1,600 to £4,800 per door, excluding VAT. It covers supply and fit for a typical installation. Your fixed written quote after the free survey shows the net price, the VAT and exactly what is included.
What warranty comes with new loading bay equipment?
New equipment comes with the manufacturer's warranty, which varies by product. Our workmanship terms are set out in writing in the quote for your Truro site, so you can see what is covered before you commit. Check the warranty terms for any servicing conditions, and we can quote for planned maintenance once the installation is complete.
Can you work alongside our main contractor on a new build in Truro?
Yes. For new warehouses and fit-outs, we can supply and install the dock package as part of a wider project, working to the main contractor's programme, site rules and permits. We will need drawings, dock levels and the programme, and we coordinate pit details, power supplies and door openings with the relevant trades before installation begins.
Can individual damaged laths be replaced?
Yes, damaged laths can usually be cut out and replaced without changing the whole curtain, provided matching laths are still available. If damage spreads across many laths or the guides are bent, a new curtain is often more economical. Lath repairs are carried out on a chargeable visit with the price agreed first.
How long does a new roller shutter take to arrive?
Shutters are made to measure, so the lead time depends on size, lath type and finish, and we confirm it in the written quote. The existing door stays in use until the new shutter is ready, and installation is then booked for a time that suits your operation.
Roller shutter loading bay doors near Truro
Businesses outside Truro may find their nearest town in this list: Falmouth (8 miles), Redruth (8 miles) and Newquay (10 miles). Each page covers doors, docks, repairs and servicing.
Other loading bay services in Truro
Full guide to roller shutter loading bay doors · Everything we do in Truro
Use the quote tool to tell us about the doors, levellers or shelters at your Truro site, and we will be in touch to arrange the next step.