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Repairs and servicing · Crawley

Loading bay servicing in Crawley

If your site in Crawley needs loading bay servicing, we can help, whether the dock serves a cold store, a parcel operation, a food factory or a trade counter.

Guide £85–£180 per item per visit ex VATVisit priced before we attendRH11
Book a visit0800 088 6248
Location
Crawley, West Sussex
Main postcode district
RH11
Nearby (straight line)
Horley (4 miles), Horsham (7 miles) and East Grinstead (8 miles)
Visit pricing
Agreed in writing before we attend
Loading bay servicing, in short

Loading bay servicing covers planned preventive maintenance of dock equipment at agreed intervals. An engineer checks, adjusts and lubricates doors, levellers, shelters, seals, restraints, traffic lights and lift tables, tests safety devices and records defects in a written report. Servicing supports, but is separate from, insurer inspections and the LOLER thorough examinations that some equipment needs.

Why do sites in Crawley choose this?

When you take on a unit in Crawley with no maintenance history, a baseline service report gives you a clear starting point for future planning. Ahead of an insurer inspection, sites near Crawley can line up a service visit so routine defects are dealt with before the inspector attends.

Servicing for dock equipment in Crawley is priced per item per visit and agreed in writing before the first engineer attends site.

Planned servicing and reactive repairs in Crawley are both chargeable. We agree the price of each visit in writing beforehand, and we never extend the scope without asking. Photos taken by your team help us plan the work and the parts. The engineer records the condition of doors, levellers, shelters and safety equipment as they go, and you receive that as a written report after the visit.

What does a loading bay service visit include?

A loading bay service visit includes checking, adjusting and lubricating each item, testing its safety devices and recording its condition. Typical checks by equipment type:

  • Doors: springs, cables, balance, rollers, hinges, tracks, safety edges, photocells, fall-back devices, controls and manual operation.
  • Levellers: hydraulic leaks and oil level, hoses, cylinders, lip and hinges, deck condition, toe guards, controls and the maintenance strut.
  • Shelters and seals: curtains, frames, pads, covers, airbags and blowers.
  • Restraints, lights and interlocks: engagement, sensors and the full interlock sequence.
  • Bumpers and wheel guides: wear and fixings.
  • Lift tables: toe guards, bellows, hydraulics, controls and gates.

Minor adjustments and lubrication are part of the service. Anything needing parts or more time is recorded and quoted as a repair, so you stay in control of spend.

How much does loading bay servicing cost?

Loading bay servicing typically costs £85 to £180 per item per visit, excluding VAT, where an item is one door, leveller, shelter, restraint or lift table. Simple items such as a dock seal sit towards the lower end; high-speed doors and lift tables sit towards the top.

How the price is agreed:

  1. You send a list of equipment, with photos or asset labels if you have them.
  2. We agree the price per item and the visit schedule in writing before the first visit.
  3. Repairs found during a service are quoted separately and only done once you approve them.

What moves the price:

  • Equipment type: powered doors, levellers and lift tables take longer than seals and lights.
  • Number of items: larger sites spread travel and set-up across more items.
  • Frequency: the number of visits a year.
  • Timing: out-of-hours visits cost more.
  • Location: remote and island sites carry travel costs, shown in advance.

VAT is added at the standard rate.

Guide price, Crawley
£85–£180 per item per visit, ex VAT

The visit price is agreed before anyone attends. Parts and any extra work are quoted before they are fitted.

Checks made while we are on site

  • Traffic light function and interlock operation
  • Control panels, push buttons and emergency stops
  • Dock bumpers for missing rubber or loose fixings
  • Wiring, isolators and motor performance under load
  • Shelter curtains, frames and side pads for tears
  • Track alignment, rollers and wall fixings

Options to discuss

Multi-site schedule

One schedule, price list and report format across several sites or units, suited to landlords, managing agents, 3PLs and multi-site operators.

Annual service

One planned visit a year, suited to lightly used bays, covering checks, adjustment, lubrication, safety device testing and a written condition report for each item.

Planning, building control and safety law in England

Lift tables and dock lifts in Crawley may fall under LOLER, with thorough examination at least every 12 months, or every 6 months where people are lifted. It depends on the equipment and how it is used, and your insurer or competent person will confirm. Dock levellers are usually treated as work equipment under PUWER. We check what applies before any work starts.

Questions about loading bay servicing in Crawley

What is the difference between servicing and a statutory inspection?

Servicing keeps equipment working: cleaning, adjusting, lubricating and replacing worn parts. A statutory inspection or thorough examination is a separate check by a competent person, often arranged through your engineering insurer. Dock levellers are commonly inspected under PUWER at 12-month intervals, and lift tables may need LOLER thorough examination, depending on the equipment and how it is used. Your insurer or competent person will confirm what applies.

What happens if the engineer finds the equipment unsafe?

If equipment is found to be unsafe, the engineer will tell you straight away and recommend that it is isolated and taken out of use until it is repaired. That is recorded in the written report. We then quote the repair so you can decide how to proceed. Keeping an unsafe door or leveller in service puts people at risk, so we will always raise it.

Can you repair all makes of loading bay equipment?

We work on common makes and types of doors, dock levellers, shelters, seals and restraints. Parts availability varies, particularly for older or discontinued equipment, so it helps to send the make, model and photos of any data plates from your site in Crawley. If original parts are not available, we tell you and price the alternatives, including replacement where that makes more sense.

Are service visits chargeable?

Yes. Service visits are charged per item per visit, at a price agreed in writing before the first visit. Repairs found during a service are not included in that price; they are quoted separately and only carried out once you have approved them.

Can servicing be carried out outside operating hours?

Yes, servicing can be arranged for evenings or weekends where daytime access is difficult. Out-of-hours visits cost more, and that price is agreed in writing before the visit. Many sites prefer quieter periods so bays can be released without affecting trailer arrivals.

Loading bay servicing near Crawley

Businesses outside Crawley may find their nearest town in this list: Horley (4 miles), Horsham (7 miles) and East Grinstead (8 miles). Each page covers doors, docks, repairs and servicing.

Other loading bay services in Crawley

Full guide to loading bay servicing · Everything we do in Crawley

Send a few photos of the dock and a short description of the problem, and we will come back to you about your Crawley site.

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