- Location
- St Austell, Cornwall
- Main postcode district
- PL25
- Nearby (straight line)
- Bodmin (9 miles), Truro (13 miles) and Newquay (14 miles)
- Survey and quote
- Free, with a fixed written quote
A cold store dock door is an insulated loading bay door built for chilled or frozen buildings, usually a sectional door with thick insulated panels or a high-speed door with an insulated curtain. It differs from a standard dock door in its thermal breaks, extra seals and, on freezer docks, heating in the frame or seals so that ice cannot lock the door shut or tear the seals.
Is this right for your site in St Austell?
Any cold store dock survey in St Austell is carried out with the store running, so we can see ice, seals and traffic as they really are. Food manufacturers in St Austell moving finished product into frozen storage need doors that resist ice and close quickly behind each forklift or trailer movement.
A chilled distribution centre in St Austell opens its dock doors many times a shift, so the door specification matters far more than at an ambient bay.
We never ask you to commit before you have a fixed price. A free survey at your St Austell site comes first, followed by a written quote. When the order goes ahead, we plan the installation around your operation, book any out-of-hours working you need and manage the specialist installation engineers on site. The job ends with a full test, a run-through for the people who will use the equipment and a set of handover documents.
How can a cold store door be replaced without losing temperature?
A cold store door can be replaced with very little temperature loss if the work is planned around the store, with the opening screened and the fitting done in one continuous visit.
On a live cold store we usually:
- schedule the work for the quietest period, often overnight or at a weekend,
- fit a temporary insulated screen or strip curtain while the opening is exposed,
- remove ice from the old frame and threshold before fixing the new door,
- pre-assemble as much as possible so the opening is exposed for the shortest time.
From your side we need product moved back from the opening, any site permits for working in cold areas, and power for the operator and frame heaters. Heated frames typically need their own supply, which we set out in the quote. Our cold store loading bays guide covers planning the work in more depth.
Do cold store dock doors have to meet building regulations?
Yes, a new or replacement cold store dock door is still a vehicle access door, so building energy rules apply alongside workplace safety law and product standards.
- England: Approved Document L (2021) Volume 2 limits the U-value of vehicle access and similar large doors to 1.3 W/m²K in new and replacement work. Cold store doors are normally specified to perform better than that to protect the store.
- Wales, Scotland and Northern Ireland: Approved Document L for Wales, Section 6 of the Scottish Building Standards Technical Handbook and Technical Booklet F2 in Northern Ireland apply. We confirm the figure for your nation and project.
- Power failure: under the Workplace (Health, Safety and Welfare) Regulations 1992 in Great Britain, or the 1993 Northern Ireland regulations, a powered door must be operable by hand where needed for health or safety, unless it opens automatically when power fails.
- Standards: BS EN 13241 for the door and BS EN 12453 for powered operation.
The same published guide range applies across England; access, out-of-hours working and site conditions are confirmed at the free survey.
What we look at on site
- Escape routes and pedestrian doors close to the bay
- Temperature requirements for chilled, frozen or ambient goods
- Forklift and pallet truck loads crossing the leveller platform
- Whether planning, building control or a building warrant may be needed
- Condition of any existing leveller pit, kerb angles and pit drainage
- Dock height and the mix of trailers you load
Options to discuss
Heated frames and seals
Low-power heating in the side frames, bottom seal or threshold that keeps contact surfaces above freezing so the door does not ice up or tear its seals.
Dock interlocks
Controls that link the door to the shelter, leveller and restraint so the door only opens when a trailer is docked and sealed against the building.
What do the rules in England mean for the work?
Workplace safety in England is regulated by HSE. For a loading bay in St Austell, that means doors meeting regulation 18 of the Workplace (Health, Safety and Welfare) Regulations 1992, equipment maintained under PUWER and suitable safeguards against vehicles driving away too early. We check what applies at survey and design the bay accordingly.
Questions about cold store dock doors in St Austell
What details do you need from us to quote for cold store dock doors?
To get started, send the site address in St Austell, the number of bays or openings, approximate sizes, and photos of the dock from inside and outside. Tell us what vehicles you load, what goods you handle and any temperature requirements. Drawings help on new builds. We then arrange the free survey and confirm the details before the written quote is issued.
Is VAT included in your guide prices for cold store dock doors?
No. Our customers are businesses, so guide prices exclude VAT, which is added at the standard rate. The same guide range applies in Cornwall as everywhere else: for cold store dock doors, it is £4,800 to £9,500 per door, excluding VAT. It covers supply and fit for a typical installation. Your fixed written quote after the free survey shows the net price, the VAT and exactly what is included.
Do you remove and dispose of the old equipment?
Yes, where it is part of the scope. When we replace doors, levellers, shelters or seals at a site in St Austell, removal and disposal of the old equipment can be included and is itemised in the quote, so it is clear what is covered. If anything should be kept, such as a frame or motor that is still serviceable, we agree that at survey.
Do cold store doors need more frequent servicing?
Yes, cold store doors generally benefit from more frequent servicing than ambient dock doors. Low temperatures stiffen seals, stress springs and cables, and hide early ice build-up. Checking heaters, seals and operator settings before winter is particularly worthwhile. Servicing visits are chargeable and agreed in advance.
Can a standard sectional door be used on a chilled dock?
A standard insulated sectional door can work on a chilled dock if its panels are thick enough and its seals are in good condition. For frozen docks it is not usually suitable, because it lacks the thermal breaks and frame heating needed to stop ice forming. We advise on the right specification after surveying the store.
Cold store dock doors near St Austell
The same survey, quote and repair service is available in towns around St Austell, such as Bodmin (9 miles), Truro (13 miles) and Newquay (14 miles).
Other loading bay services in St Austell
Full guide to cold store dock doors · Everything we do in St Austell
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