- Location
- Norwich, Norfolk
- Main postcode districts
- NR2 and NR3
- Nearby (straight line)
- Bowthorpe (3 miles), East Dereham (16 miles) and Great Yarmouth (18 miles)
- Visit pricing
- Agreed in writing before we attend
Dock shelter and seal repair covers restoring the weather seal around a docked trailer. Typical work includes replacing torn side and head curtains, worn foam seal pads and their covers, top pads and guide strips, repairing or replacing airbags and blowers on inflatable shelters, and straightening or replacing bent shelter frames, so the bay closes the gap between building and trailer again.
Why do sites in Norwich choose this?
Exposed yards in Norwich that catch strong winds can tear shelter curtains or strain frames, letting weather into the dock until parts are replaced. Chilled distribution sites around Norwich tend to notice failing seals quickly, as gaps around the trailer cause condensation and ice on the dock floor.
If tenants change at a unit in Norwich, checking the shelters and seals is sensible, because a new fleet may not suit the old curtain sizes.
Tell us what has gone wrong at your Norwich site and, if you can, send photos of the fault and any labels on the equipment. We then confirm the visit price in writing, and nobody attends until you have agreed it. On site, the engineer diagnoses and repairs what was agreed; anything extra is quoted first, never added without your say-so. A written report follows, covering findings, work carried out and recommendations.
Why is my dock shelter or seal letting in draughts?
A dock shelter or seal lets in draughts when the material that should press against the trailer is torn, worn, too short or no longer in the right place. Daylight around a docked trailer is the clearest sign.
- Torn or shrunk curtains: side curtains no longer overlap the trailer sides.
- Short head curtain: taller trailers than the shelter was sized for leave a gap across the top.
- Flattened seal pads: foam that has lost its spring no longer closes the gap.
- Worn pad covers: exposed foam soaks up water and breaks down faster.
- Bent frame: a retractable shelter frame that no longer returns square.
- Airbag or blower fault: inflatable shelters that inflate slowly or lose pressure.
- Trailer position: off-centre parking or worn bumpers that let trailers crush one side.
On chilled docks, gaps also show up as condensation, ice on the dock floor or frost around the door.
Do dock shelters and seals fall under PUWER?
Yes. Dock shelters and seals are work equipment under the Provision and Use of Work Equipment Regulations 1998 (PUWER), so they must be suitable, maintained in a safe condition and inspected where deterioration could lead to danger. In Northern Ireland the equivalent is PUWER (Northern Ireland) 1999.
Shelter and seal damage is often treated as a comfort or energy issue, but some faults are safety issues too:
- loose head curtains, top pads or fixings that could fall;
- bent or broken frame arms with sharp edges at head height;
- wet or icy dock floors caused by gaps around the trailer;
- electrical faults on inflatable shelter blowers.
The regulator is HSE in Great Britain and HSENI in Northern Ireland. Including shelters and seals in planned maintenance, and recording what is found, shows they are being kept in a safe condition. Problems found during servicing are quoted as repairs before any work is done.
The visit price is agreed before anyone attends. Parts and any extra work are quoted before they are fitted.
Bay checks on a repair or service visit
- Leveller toe guards and side skirting, where fitted
- Track alignment, rollers and wall fixings
- Hydraulic oil level, hoses and cylinders for leaks
- Dock bumpers for missing rubber or loose fixings
- Traffic light function and interlock operation
- Wiring, isolators and motor performance under load
Options to discuss
Curtain replacement
New side and head curtains for retractable shelters, made to measure in hard-wearing coated fabric, with slits and overlaps set to suit the trailers you receive.
Airbag and blower repairs
Repairing or replacing torn airbags, failed blower motors and controls on inflatable shelters so the bags inflate fully and seal around the trailer again.
What do the rules in England mean for the work?
Sites in Norwich fall under the rules for England. Structural changes such as forming a new opening or a dock leveller pit may need Building Regulations approval, and external structures such as loading houses, canopies or new dock approaches can need planning permission from the local planning authority. We check what applies before any work starts and build any approvals into the plan.
Questions about dock shelter and seal repairs in Norwich
Can you repair all makes of loading bay equipment?
We work on common makes and types of doors, dock levellers, shelters, seals and restraints. Parts availability varies, particularly for older or discontinued equipment, so it helps to send the make, model and photos of any data plates from your site in Norwich. If original parts are not available, we tell you and price the alternatives, including replacement where that makes more sense.
What information helps before a repair visit?
Photos or a short video of the fault are the most useful thing you can send, along with the make and model from the data plate, a description of what happens when the equipment is operated and any error codes. For a site in Norwich, also tell us about access, parking and site rules. With that, we can price the visit and bring the likely parts.
How often should equipment at our Norwich site be serviced?
It depends on how hard the equipment works and on the manufacturer's recommendations. A multi-shift dock with frequent trailer movements needs more attention than a door that opens a few times a day. We suggest a schedule after looking at the equipment and how it is used, and we can line visits up with your insurance inspections where that helps.
Can repairs help a chilled loading bay?
Yes. Gaps around a docked trailer let chilled air escape and warm, moist air in, which causes condensation and ice on the dock floor. Restoring the curtains, pads or airbags closes those gaps, helping keep the dock drier and safer to work in.
Do you repair inflatable dock shelters?
Yes. We repair and replace torn airbags, failed blower motors, controls and fixings on inflatable shelters. Where the shelter is interlocked with the dock controls so it only inflates with a trailer present, that link is checked as part of the repair.
Dock shelter and seal repairs near Norwich
Close neighbours of Norwich with their own pages here: Bowthorpe (3 miles), East Dereham (16 miles) and Great Yarmouth (18 miles). Choose one to see coverage details for that town.
Other loading bay services in Norwich
Full guide to dock shelter and seal repairs · Everything we do in Norwich
Send a few photos of the dock and a short description of the problem, and we will come back to you about your Norwich site.